Privacy Policy – East Coast Sales Ltd

Last updated: 28/02/2026

East Coast Sales Ltd (“we”, “us”, “our”) is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy applies to all websites operated by East Coast Sales Ltd, including those trading under the TA and Direct4work Group brands.

1. Who We Are

Data Controller:

East Coast Sales Ltd

Company Number: 04101262

Registered Address: Unit 1A, The Grange Industrial Park, Rawcliffe Rd, Goole DN14 6TY

Email: info@eastcoastsalesltd.co.uk

2. Information We Collect

We may collect personal data including name, address, email, phone number, IP address, order history, and communications. Payment details are processed securely by third-party providers and not stored by us.

3. How We Use Your Data

We use personal data to process orders, deliver services, provide support, improve our websites, meet legal obligations, and send marketing where permitted.

4. Legal Basis for Processing

Processing is based on contractual necessity, legal obligations, legitimate interests, and consent where required.

5. Sharing Your Data

Data may be shared with payment processors, couriers, IT providers, professional advisors, and regulators where legally required.

6. International Transfers

Where data is transferred outside the UK, appropriate safeguards are applied.

7. Data Retention

Data is retained only as long as necessary, typically up to six years for financial records.

8. Your Rights

You have rights to access, correct, erase, restrict, object, and transfer your data, and to withdraw consent.

9. Cookies

Cookies are used for functionality and analytics. You can control cookies via browser settings.

10. Marketing

Marketing communications are sent only where consent is given or permitted. You can opt out at any time.

11. Data Security

We use appropriate measures to protect personal data.

12. Third-Party Links

We are not responsible for external websites linked from our sites.

13. Complaints

You may complain to the Information Commissioner’s Office (ICO) if unhappy with our data handling.

14. Changes

This policy may be updated from time to time.